Payment failed, on hold or paused
Google Play could not take a payment, or you paused the plan there. Fix it in Google Play.
Payment problem means Google Play could not take your last payment. You keep access for a few days while Google retries. Update your card in Google Play and the plan carries on.
On hold means the retries ran out and access is paused until the payment method is fixed. Once it is, access returns within minutes.
Paused means you paused the subscription yourself in Google Play. Resume it there whenever you like.
- Open the Google Play app and tap your profile picture.
- Choose Payments and subscriptions, then Payment methods, and update your card.
- Go back to Subscriptions, pick JustCoffee, and follow the prompt to fix or resume the plan.