Refunds and the 7-day guarantee
Ask within 7 days of your first website payment and we will refund it in full.
Subscriptions bought on this website come with a 7-day money-back guarantee. Ask within 7 days of your first payment and we refund it in full, no questions asked. The guarantee covers the first payment of a new subscription, once per customer.
- Open the chat on this page and choose Talk to a human, or email us.
- Send the email address on your account and the receipt or date of the payment.
- We confirm the refund by email. It goes back to the original payment method and usually shows within 5 to 10 working days.
Purchases made through Google Play are refunded by Google under Google's rules: request one through Google Play within 48 hours of the charge, and contact us after that.
Read the refund policy