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Streaming

Streaming through the right route

The streaming picker connects you through a route kept for the service you choose.

Streaming services block most VPN servers. Rather than guessing a country, the streaming picker connects you through a route kept specifically for the service you choose.

Services with several regions, such as Netflix, open a second step where you pick the region you want.

Phone
The phone's streaming picker, Pick what you're streaming, listing services by name: ABC, Amazon Prime US, BBC, Channel 5 (UK), Hulu, ITV, Netflix US.
The streaming picker on the phone.
TV
The TV's streaming picker, What are you watching?, a grid of service logos including ABC, Amazon Prime, BBC, Channel 5, Hulu, ITV, Netflix, Hotstar and MAX, with the remote's focus on ABC.
On the TV, with logos.

Pick a region once and the app remembers it: choose Netflix Canada and Auto-Pilot will use Canada for Netflix from then on.

If a service still shows a proxy or VPN warning, close the streaming app fully, reconnect through the picker, and open it again. Routes are refreshed regularly, so the fix is usually a fresh connection.

Still stuck?

Most answers are a search away. If not, a person is. The barista answers in seconds and hands you to a human when you ask.